Stephen Hodson – Head of Mobile Services

Briefly explain your role

As the Head of Mobile at GRiD Mobile Response, I oversee our mobile security operations. This includes managing teams, coordinating patrols, ensuring compliance with regulations, and maintaining the high standards expected of our services. I focus on delivering efficient, effective security solutions tailored to our clients’ needs.

What do you love about your job?

I love the camaraderie and family-like atmosphere at GRiD. The team’s closeness reminds me of my time in the military, and I enjoy the sense of purpose and impact that comes with keeping people and property safe. Every day brings new challenges and opportunities to make a difference.

What made you decide to start a career in the security sector?

After attending the funeral of a fellow service member, I reconnected with a former colleague who introduced me to the industry. The structured environment, the discipline, and the focus on teamwork in the security sector felt familiar and appealing after my military career.

How does GRiD support you in your role?

GRiD Mobile Response provides the essential tools and framework to streamline mobile security operations. Its technology helps optimise patrol routes, improve response times, and ensure accurate reporting, which allows me to focus on strategic oversight and problem-solving. The system enhances communication and accountability within the team, ensuring we consistently deliver high-quality services to our clients.

Has there been any significant barriers to progression in your career within the security profession?

Not significant barriers, but adapting to the nuances of corporate culture and learning the intricacies of the industry were initial challenges. However, the skills and discipline I gained in the military helped me overcome these and progress steadily.

How has your previous work experience prepared you for your role in security?

My 24 years in the Army, rising to the rank of Squadron Sergeant Major, equipped me with leadership, discipline, and problem-solving skills essential for the security sector. As a Tank Gunner and later a leader, I honed my ability to think critically under pressure, manage teams, and operate effectively in challenging environments. These experiences have seamlessly transferred into managing mobile security operations, where quick decision-making, adaptability, and team coordination are crucial.

What’s your most memorable moment in your career so far?

The day I first walked into GRiD stands out. The warmth, the closeness, and the shared sense of mission reminded me of the military. That experience solidified my decision to pursue my role here and is a highlight in my professional journey.

What opportunities do you feel the security profession offers?

The security profession offers a wide range of opportunities, from hands-on operational roles to leadership positions. It’s a sector that values discipline, attention to detail, and commitment, which means there’s significant room for progression and skill development.

What do you do at work on a daily basis?

My day typically involves managing mobile teams, planning patrol routes, ensuring compliance with client and industry standards, addressing operational challenges, and maintaining open communication with both clients and staff. It’s a mix of strategic planning and on-the-ground problem-solving.

What advice would you give for someone new starting in the industry?

Be open-minded and adaptable. Approach the role with a willingness to learn and a focus on teamwork. Use your transferable skills and seek opportunities to grow, but also be realistic about the challenges and responsibilities that come with the job.